🛡️ Safe & Responsible Gaming

000bd Responsible Gaming — Your Protection Is Our Priority

Gaming should be entertainment, not a burden. 000bd is committed to protecting the mental and financial well-being of every player — for ages 21+ only.

Why We Care About Responsible Gaming

000bd believes that online betting and casino games should be purely for entertainment — an enjoyable experience that never has a negative impact on your lifestyle or financial security. Every decision on our platform is made with this principle in mind.

When a regular gambling habit loses control, it can cause personal, family, and social harm. Recognising this problem and seeking help in time is very important. 000bd is always ready to provide that support to all its members.

On this page we have discussed in detail the core principles of responsible gaming, the protection tools available on our platform, and where to get help if needed.

Our Protection Tools

000bd provides several effective tools to keep you safe. Using them is entirely in your hands.

Set Deposit Limits

Restrict the amount you deposit on a daily, weekly, or monthly basis. Once a limit is set it takes effect immediately; increasing a limit takes some time to apply.

Deposit Control

Time-Out Feature

Want to take a break for a while? Activating a time-out will temporarily close your account for a set period — from 24 hours up to 6 weeks.

Temporary Break

Self-Exclusion

Choose self-exclusion to step away from gaming for a longer period. During this time it will not be possible to open a new account or log in. The support team will assist you through the entire process.

Permanent Protection

Bet Limit Control

Set in advance the total amount you can wager within a given period. If you try to exceed this limit, the system will automatically warn you.

Budget Planning

Reality Check

A message will appear at regular intervals reminding you how long you have been playing and how much you have spent. This helps you make informed decisions while playing.

Awareness Building

24/7 Support Team

For any issue or concern, 000bd's support team is always by your side. Contact us in Bengali via live chat or email — we will help without judgment.

Round-the-Clock Support

For Ages 21+ Only

The 000bd platform is strictly for individuals aged 21 or above. There is no opportunity for minors to create an account or play games. Age verification during registration is mandatory.

If you think a minor you know could access your device or account, keep your account logged out and your password secure. You may also consider using parental control software.

21+ Age Verification Steps

  • Providing the correct date of birth at the time of registration is mandatory.
  • A national identity card or passport may be requested to verify the account.
  • Providing false information about age will result in the account being permanently closed.
  • Re-verification may be requested at any time in cases of suspicion.
  • Contact the support team to report any incident involving a minor.

Ask Yourself

The questions below will help you understand whether your gaming habits are healthy. If you answer "Yes" to more than one question, please seek help.

01Have you bet beyond your budget and felt regret afterwards?

02Have you tried to bet more to win back money you lost?

03Have you hidden your gambling habit from family or friends?

04Have you tried to stop gambling but kept coming back?

05Is gaming causing problems with your work, studies, or relationships?

06Are you relying on gambling to feel happy or at ease?

If the answer is "Yes"...

Don't worry — seeking help is a sign of courage. 000bd's support team will help you set up self-exclusion or a time-out in a judgment-free environment. Chat with us via live chat or email us at [email protected].

Core Principles of Responsible Gaming

Responsible gaming is not just about playing less — it means playing with awareness. 000bd wants every member to follow these principles:

Play for Entertainment Only

Gambling is never a source of income. It is a form of entertainment — like watching a film or going on a trip. Play with that mindset.

Set Your Budget in Advance

Before each session, decide the maximum amount you will spend. If you reach that limit, end the session — regardless of whether you are winning or losing.

Stick to a Time Limit

Set a time limit before you start playing. Playing for too long reduces your ability to make sound decisions. Take regular breaks.

Never Bet with Borrowed Money

Never place bets with borrowed money. Only spend money that, if lost, will not affect your daily life.

Don't Play When Emotionally Affected

Do not gamble when you are angry, sad, stressed, or have been drinking. Decision-making is weakened in these states and the risk of loss increases.

Stop Chasing Lost Money

"Chasing losses" — trying to recover money you have lost — is the biggest sign of problematic gambling. If you lose, accept it and stop.

How to Set Limits

Using the protection tools on 000bd is very simple. After logging in, go to the Account Settings section and you will find the "Responsible Gaming" option. From there you can set deposit limits, a time-out, or self-exclusion.

If you have difficulty setting things up yourself, tell our support team directly — they will set the limits on your behalf. Keep in mind that reducing a limit is immediate, but increasing one has a set waiting period — this is intentional so you do not raise your limit in a moment of impulse.

01

Deposit Limit

Set a daily / weekly / monthly maximum deposit amount. Minimum deposit ৳200 — set any limit you choose.

02

Time-Out

Take a break of at least 24 hours up to 6 weeks. Your account will be completely inactive during the break.

03

Self-Exclusion

Use self-exclusion for a long-term or permanent closure. Returning after it is applied will follow a controlled process.

Need Help? We Are Here

Problematic gambling is a mental health issue — it is not a character flaw. 000bd's support team is trained and ready to help you with complete confidentiality.

If you are concerned about your own gambling habits or those of a loved one, contact us today.

Ways to Get in Touch

Live Chat
24 hours a day, 7 days a week — speak in Bengali. The fastest way to get immediate support.
Email Support
[email protected] — write in Bengali or English, and we will respond.
Full Support in Bengali
All our support agents speak Bengali — no language barrier.

Enjoy the Entertainment,
Responsibly

Enjoy all games at 000bd in a safe environment. Use our protection tools and contact the support team for any concern.

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